# Concierge Render Welcome to Concierge Render's Docs Repository ## Quick Links * [Getting Started](/concierge-quick-start/getting-started) * Download [Blender](https://www.blender.org/download/) * Tips & Tricks * [Blender](/tips-and-tricks/blender) * Concierge Render * Blender Tutorials * [Smoke]() - create a correctly prepared smoke simulation for render on Concierge * [Simulation]() - correctly bake and pack a simulation for render on Concierge * [Video As A Texture](https://youtu.be/kj0Pi4zcBgw) - Include a video clip as a render scene texture # Getting Started Getting started using Concierge Render Concierge Render is the white-glove rendering solution provided by CoreWeave. Backed by the same powerful infrastructure that runs CoreWeave Cloud, Concierge Render provides an easy to use, powerful solution for your rendering and animation needs. Concierge provides unmatched scale compute at the industry's best economics. With thousands of GPUs at your finger-tips, how far can you push your creativity? #### Render Engines Supported Concierge Render currently supports: **Blender:** * Blender 2.81a * Blender 2.82a * Blender 2.83.7 LTS * Blender 2.90.1 * Blender 2.91 * Blender 2.92 * Blender 2.93 LTS * Blender 2.93 (Filmic) * Blender 2.93 (Github Sobotka Filmic) * Blender 3.0 * Blender 3.1 * Blender 3.2 **Cinema4D:** * Cinema4D R21.209 * Cinema4D R22.118 * Cinema4D 23.110 * Cinema4D 24.111 * Cinema4D 25.015 * Redshift 2.6.56 * Redshift 3.0.35 * Redshift 3.0.39 * Redshift 3.0.49 * Redshift 3.0.53 * Redshift 3.0.59 {% hint style="info" %} Download the most recent version of Blender [here](https://www.blender.org/download/). {% endhint %} #### Signing Up To create a free account on Concierge Render, [click here](https://www.conciergerender.com/signup). Once you have completed the sign-up form, you will receive an e-mail with a link to activate your account. Once you've received this e-mail and click the link, your account will be active and ready for use. #### Your Concierge Render Dashboard Upon successful login, your Concierge Render Dashboard will show your current active jobs, any recently completed jobs, pertinent platform updates and news, and your current credit balance. This is a great screen to quickly see the status of your active and recent renders. ![](https://2229657315-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCDaBMkZJ3OMad5jJCw%2F-MChEYQe2tYSLCNbLuW-%2F-MChGm0iTYHIPfNBmFS8%2Fimage.png?alt=media\&token=a4db4171-cd19-4237-8fef-19215bfab380) #### Uploading and Launching Your First Render To start your first render, click on the `Upload / Launch Renders` menu item under the `File Manager` menu tab. The Concierge Transfer upload application on the File Manager page is made to accept both single file uploads as well as uploading an entire directory. Choose the appropriate type of upload `Upload files` or `Upload folder` and browse to your item. The Concierge Transfer upload application is built to handle projects small and large, all with the ability to resume a transfer if your internet connection stalls or is extremely slow. If your upload is interrupted, simply restart the same file or folder and Concierge will pick up where you left off. Once your file is uploaded, the Concierge Render system will automatically perform "Analysis" on your file. This is to ensure that your file uploaded correctly, and will warn of any missing linked assets that may not have been correctly included with the file. To launch the render, click on the button labeled `Actions` in the file table, and `Launch Render`. ![](https://2229657315-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCDaBMkZJ3OMad5jJCw%2F-MChEYQe2tYSLCNbLuW-%2F-MChfP-LKMnESEjcnagE%2Fimage.png?alt=media\&token=9c992a77-746d-440a-bab1-450c32e33cb7) The `Launch Render` form will be auto-populated with the information contained in the render file, and is ready for you to select your options. When running your first render, it is suggested to always run a `Preview` render to make sure the output is as expected, plus it's free! Once your render is successfully launched, browse to the `Job Manager` page to track and download your render output. #### Watching Your Render Progress The `Job Manager` and `Dashboard` pages have links to your current, recent and historic job pages. On these pages you can view helpful information like the cost of the render, total time to render, in addition to the rendered output from the job. If for any reason you need to cancel a job during the render process, clicking the `Cancel` button on the job page will stop the current render process. ![](https://2229657315-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCDaBMkZJ3OMad5jJCw%2F-MChkrfo0kT187gJyyKy%2F-MChzmMmlJADOGxkoDdD%2Fimage.png?alt=media\&token=03047632-f7c7-4447-be86-e44e0c6c7f03) #### **Purchasing Credits** To purchase credits for use on the Concierge Render platform, click on the menu item labeled `Buy More Credits` at the top of the navigation bar. ![](https://2229657315-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCDaBMkZJ3OMad5jJCw%2F-MChkrfo0kT187gJyyKy%2F-MCi-4AA9UFyutjy3CSg%2Fimage.png?alt=media\&token=7b5eac16-a514-4b12-8081-c96a81d4d6f7) The `Buy More Credits` link will bring you to a form to select the quantity of render credits as well as the method of payment for purchase. Concierge Render accepts both credit card and PayPal payments. All credit card payments are processed via Square; no customer credit card data is stored or recorded by the Concierge Render system. {% hint style="success" %} Bonus credits are awarded for large purchases, buy over $500 and receive a 30% credit bonus. Details can be seen on the `Pricing Breakdown Chart` on the `Buy More Credits` page. {% endhint %} {% hint style="warning" %} Concierge Render credits are non-refundable and are valid for one year after purchase. {% endhint %} # Concierge Render FAQ ## How do I claim my $5 free credits? Head to your [account manager page](https://www.conciergerender.com/account) to verify your phone number and have your $5 free Concierge credits added to your account. ## My render is stuck and not completing anymore frames. HELP! If you find your render has stopped progressing please click the purple render button within this job and then click render. This will assign all unfinished frames to new hardware. In some instances you will need to upgrade to a higher hardware selection, you may do this by clicking the purple render button and then selecting the next highest hardware and clicking render. ## Can I render my project with a video output? At this time we only support still image outputs on Conicerge. You may create a video with Blender or the video editing software of your choice in post production. ## Can I render for free? You can run a free render preview on Concierge. The free Preview allows you to view a low res version of Frame 1 of your job to get a cost and time estimate(based on your full resolution). With the free preview, you can also check to make sure your assets are all in place. {% hint style="info" %} You will need to have a positive balance to run a Preview job. {% endhint %} ## Can I upload Zip files to Concierge? Yes, you can upload zip files to Concierge. Please note there is an analysis stage that happens to all files on Concierge, which will happen while your project unzips. You can expect your zip file to a few minutes to unzip into folder form. If you feel there is an error and your project has not been unzipped properly, please reach out to Customer Support via email or chat. ## Can I upload RAR files to Concierge? At this time, we do not accept RAR files to be uploaded to Concierge. ## My render job has a "Server Error," what do I do? If your job shows a Server Error message, please click "Re-render Frames" and select a higher hardware selection. This will render all frames that were unable to be rendered by your original hardware selection. ![Render Error- "Server error"](https://2229657315-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCDaBMkZJ3OMad5jJCw%2F-Mgpq4HhytqhsIguPIuS%2F-MgpqwDlJNlMveDh-Woo%2FScreen%20Shot%202021-08-11%20at%2011.36.16%20AM.png?alt=media\&token=873e36da-4538-4364-a024-5f7f4c357711) You may also see "Server Error" if you are using nonmatching Blender versions. For instance, a new Blender release trying to be rendered on an older Blender version. ## My render is pink; my textures are missing! How do I fix this? If your render or parts of your render are outputting pink, you are missing textures. To render your project properly, you will need to repack your job and resubmit to Concierge. {% hint style="info" %} If you are using an image or a video as a texture, please note you will need to upload these assets into a folder onto Concierge, set all paths to relative, and save your project. When uploading your folder to Concierge, you do not need to zip the folder. {% endhint %} ## My simulation did not render; how do I fix this? When rendering a simulation on Concierge render, you must include all of the cache associated with your project in the folder you upload to Concierge. Check out the tutorials linked below for further information. {% content-ref url="/pages/-Mgfl4V7vrEQ-d52F0uS" %} [Concierge Tutorials](/tips-and-tricks/concierge-tutorials) {% endcontent-ref %} ## Can I run Python Scripts on Concierge? We do not currently support Python Scripts on Concierge. ## How many jobs can I run at one time? You may run as many jobs as you want! There is no limit to the number of jobs being run at any given time. ## My render has missing frames! Your jobs are rendered in parallel on Concierge; this means they do not always render or finish in order. If you are still missing frames once your project has been completed, please reach out to customer service via the Concierge support chat. ## My Eevee render has errors/glitches. How do I fix this? There are a few known bugs in Eevee that cause frames to glitch, including having blank frames, bright lights, etc. The only solution if this happens is to re-run the frame. You can do this by identifying the frame number and running a still image render of that frame. ## How do I refill my render credits? You can refill your render credits by clicking this [link](https://www.conciergerender.com/buy-credits). We accept PayPal and Credit Cards on Concierge. ## I am a student. Does Concierge offer student discounts? We do not currently offer student discounts. All clients are eligible for [bulk credit discount bonuses.](https://www.conciergerender.com/pricing) ## I am using add-ons in my project. Can I render on Concierge? It depends on the add-on! If the add-on you are using in your project is not listed and you would like Concierge to support it, please send an email to with a link to the add-on and any other pertinent information that will help us assist you. We do not guarantee support of third-party add-ons but do our best to support what our clients use! ## Is motion blur supported on Concierge? Short answer- yes but it is buggy! Use at your own risk, we often find that projects using Motion Blur tend to experience jumpy renders and inconsistent render experiences. {% content-ref url="/pages/-MNA110UPQwu6BLOqM14" %} [Supported Addons](/concierge-quick-start/supported-addons) {% endcontent-ref %} # Supported Addons **Blender** | **Addon / Blender Release** | 2.81 | 2.82 | 2.83 | 2.90 | 2.91 | 2.92 | 2.93 | 3.0 | 3.1 | | ----------------------------- | ---------------- | ---------------- | ---------------- | ---------------- | ------------ | ------------ | ------------ | ----------- | ----------- | | Animation Nodes | **✓** **2.1.4** | **✓** **2.1.4** | **✓** **2.1.4** | **✓** **2.1.4** | **✓ 2.1.4** | **✓ 2.1.4** | **✓ 2.1.4** | **✓ 2.2** | **✓ 2.3** | | BlenRig | **✓** **1.04** | **✓** **1.04** | **✓** **1.04** | **✓** **1.04** | **✓ 1.04** | **✓ 1.04** | **✓ 1.04** | **✓ 1.04** | **✓ 1.04** | | Bricker | **✓** **2.0.0** | **✓** **2.0.0** | **✓** **2.0.0** | **✓** **2.0.0** | **✓ 2.0.0** | **✓ 2.0.0** | **✓ 2.0.0** | **✓ 2.5.0** | **✓ 2.5.0** | | Flip Fluids | **✓** **1.0.8a** | **✓** **1.0.8a** | **✓** **1.0.8a** | **✓** **1.0.8a** | **✓ 1.0.8a** | **✓ 1.0.8a** | **✓ 1.0.8a** | **✓ 1.1.0** | **✓ 1.3.1** | | Molecular | **✓** | **✓** | **✓** | **✓** | **✓** | **✓** | **✓** | **✓** | **✓** | | Physical Starlight Atmosphere | **✓** | **✓** | **✓** | **✓** | **✓** | **✓** | **✓** | **✓** | **✓** | | SSGI | **✓** | **✓** | **✓** | **✓** | **✓** | **✓** | **✓** | **✓** | **✓** | {% hint style="info" %} If you require any additional add-ons for your Blender jobs, please reach out to us at and we will do our best to accommodate any special requirements. {% endhint %} # Error Messages Concierge Render Error Messages Unfortunately, not all renders go as planned, and we want to let you know when that happens so that you, can act accordingly. We recently added a new feature to the job status page which allows you to rerender jobs when they encounter an error. Below are some of the errors you might experience and the best ways to handle them. **Note: Concierge Render DOES NOT charge for uncompleted frames, no matter how much time the frame spent rendering before failing.**
**GPU out of memory** This error occurs when the total size of the textures and assets for the job were too large and cannot be loaded into memory on the GPU (VRAM). To resolve this issue we recommend selecting a hardware offering with more VRAM. For example, if a job was run on our Econ hardware offering, which uses a GPU with 8GB VRAM, and it returns a GPU out of memory error, try upgrading to the Silver offering which utilizes a NVIDIA V100 which has 16GB of VRAM. If this does not fix the problem you can try a CPU node so that the assets don’t have to be loaded onto any graphics cards.
**System out of memory** This error occurs when the size of all the assets cannot be loaded into the onboard memory (RAM) on the server. To resolve this issue we recommend selecting a hardware offering that has more RAM. For example, if a job was run on our Silver hardware offering, which has 40GB of RAM on board, and it returns a system out of memory error, try upgrading to the Gold or Platinum offerings which have 80GB and 176GB of RAM respectively.
**Segmentation fault** There are multiple reasons why these errors occur.\ 1\. Bugs in Blender software 2\. Bugs in third-party addons 3\. Driver bugs We do our best to use the latest and most stable version software versions and actively monitor your render processes so that we can wrangle all unexpected bugs. We recommend rerunning the job on the same hardware. If that does not help, please reach out to our support team for assistance.
**Server Error** This is an overarching error used to capture undocumented/unhandled errors in the render process. We are working hard to try and provide the best user experience possible and as new errors appear we try to capture them and handle them correctly. We recommend rerunning the job on the next highest hardware to complete the rendering. If that does not help, please reach out to our support team for assistance. For common Blender problems refer to the [Blender documentation](https://docs.blender.org/manual/en/latest/troubleshooting/gpu/common/other.html?highlight=error%20messages).
# Concierge Tutorials ## Concierge Tutorials * [Smoke]() - create a correctly prepared smoke simulation for render on Concierge * [Simulation]() - correctly bake and pack a simulation for render on Concierge * [Video As A Texture](https://youtu.be/kj0Pi4zcBgw) - Include a video clip as a render scene texture # Blender Tips & Tricks for Successfully Rendering Blender Scenes {% hint style="warning" %} **Complex Jobs** Do you have a complex job that you need done as soon as possible? Reach out to us at [support@coreweave.com](mailto:%20support@coreweave.com) and we can help meet any deadline or requirements you have. {% endhint %} #### Correctly Packing Jobs for Upload When preparing your job to be uploaded for render on Concierge, all assets and textures must be packed into the `.blend` file. To pack textures and assets into your project, browse to: ![](https://2229657315-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MCDaBMkZJ3OMad5jJCw%2F-MCi7tRabJD2oexpviq3%2F-MCiAI_-70toJbVnMhLg%2Fimage.png?alt=media\&token=531b757e-1eef-447b-b314-99067cc5753a) Once `Automatically Pack Into .blend` has been selected, also select `Make All Paths Relative` and save your project. Your project is now ready to upload to Concierge on the `File Manager -> Upload / Launch Renders` page. If you are using images or videos as a texture you will need to upload these assets in a folder with your blend. {% hint style="info" %} Check out our [tutorial](https://youtu.be/kj0Pi4zcBgw) on how to pack your job {% endhint %} **Cost Estimates** When running a `Preview` frame on Concierge Render, the cost estimate will be more accurate for more complex scenes. If your render time is very short, the cost estimate will be over-estimated, in some cases severely. While the `Preview` feature is great for checking your work along the way, we suggest running a single frame at full resolution before submitting your finished job to get the most accurate estimate. #### Render Artifacts All artifacts (meaning layers and node output) are generated and delivered in your job output folder automatically. If you do not want/require these, please disable them in your .blend file locally before uploading. {% hint style="info" %} The output of multiple artifacts does not increase the cost of your renders. {% endhint %} # Terms of Use Concierge Render Terms of Service **Last updated July 20, 2020.** These Terms of Use (“Terms”) create a binding agreement by and between CoreWeave, Inc. (“CoreWeave”) and you and/or your company and govern your use of all CoreWeave websites and software and services referencing these Terms. Specifically, “Website” include coreweave.com, conciergerender.com and subdomains of coreweave.com and conciergerender.com. ‘’Software’’ applies specifically to all versions of Concierge Render, CoreWeave’s proprietary rendering platform. “Services” include all support services used in supporting the Website and Software. Collectively, the Website, Software and Services constitute the “CoreWeave Tools.”\ \ You may not use the CoreWeave Tools unless you agree to these Terms, so please read them carefully. Before using any one or more of the CoreWeave Tools, you are required to read, understand and agree to these Terms. By using any of the CoreWeave Tools, you represent and warrant that you have read and understood, and agree to be bound by these Terms. **IF YOU DO NOT UNDERSTAND THESE TERMS OR DO NOT AGREE TO BE BOUND BY THEM, YOU MUST IMMEDIATELY LEAVE THE WEBSITE AND REFRAIN FROM USING THE COREWEAVE TOOLS IN ANY WAY.**
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**9. CoreWeave’s Materials** **9.1 CoreWeave’s Resources:** The Website, Software and Services and any trademarks, logo, sample code, or other content and assets (“CoreWeave Resources”) that CoreWeave provides to you as part of the CoreWeave Tools are protected by intellectual property rights. Using the CoreWeave Tools does not give you rights or interests in any such intellectual property or the rights associated with such intellectual property. You may not use another user’s content accessible from our Website unless you obtain permission from its owner or are otherwise permitted by law. You are not permitted to use CoreWeave’s trademarks, service marks and/or logos without our prior consent. Do not remove, obscure, or alter any text or proprietary notices contained in the CoreWeave Resources. You cannot use the CoreWeave Resources to construct any kind of database.\ \ **9.2 License to Use Software:** The Software is provided to you AS-IS and you are not permitted to re-use or resell the Software for any commercial or production purposes. Subject to your compliance with the Terms, CoreWeave grants you a personal, non- exclusive, non- transferrable, non-sublicensable license to use the Software solely for the purpose of allowing you to use the Services in the manner permitted in these Terms. You may not copy, modify, distribute, sell, or lease any part of the Website or Software, nor may you reverse engineer or decompile the Software unless laws prohibit these restrictions and you have made written request to us first. The Software may automatically download and install updates from CoreWeave. These updates are designed to improve and enhance the Software and may take the form of bug fixes, new software modules, and completely new versions. You agree to receive such updates (and permit CoreWeave to deliver these updates to you without your knowledge) as part of your download and use of the Software.\
**10. Your Warranty and Indemnification Obligations** **10.1** You represent and warrant that you own all intellectual property rights (or have obtained all necessary permissions) to your content.\ \ **10.2** You also represent and warrant that your content will not violate or infringe any intellectual property right or other proprietary rights, including the right of publicity or privacy, of any person or entity.\ \ **10.3** You agree to indemnify and hold CoreWeave and its subsidiaries, affiliates, directors, officers, agents, employees, co- branders or other partners, and licensors harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your content, your use of the CoreWeave Tools or CoreWeave Resources, your violation of the Terms, or your violation of any rights of another.\
**11. Our Disclaimer of Warranties** **11.1** You acknowledge and agree that by accessing or using any of the CoreWeave Tools, you may be exposed to materials from others that you may consider offensive or otherwise objectionable, and agree to accept that risk. Views expressed on our Website or through our Website and do not necessarily reflect our views. We do not support or endorse certain content posted by you or other users. Certain content from others may be incorrectly labeled, rated, or categorized.\ \ **11.2** Although we take security measures to protect your content, we are not liable for any damages resulting from the disclosure of your content or any unauthorized access to it. You agree that your use of the CoreWeave Tools is at your own risk You will not hold CoreWeave or its licensors or suppliers, as applicable, responsible for any damage that results from your access to or use of the CoreWeave Tools, including without limitation any damage to your computers or data. The CoreWeave Tools may contain bugs, errors, problems or other limitations.\ \ **11.3 Disclaimer of Warranties: YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, SOFTWARE, SERVICES AND COREWEAVE RESOURCES ARE PROVIDED TO YOU “AS IS,” WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. FOR EXAMPLE, WE MAKE NO WARRANTY THAT (a) THE COREWEAVE TOOLS WILL MEET YOUR REQUIREMENTS OR WILL BE CONSTANTLY AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (b) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE COREWEAVE TOOLS WILL BE EFFECTIVE, ACCURATE, OR RELIABLE; OR THAT (c) ANY ERRORS OR DEFECTS IN THE COREWEAVE TOOLS WILL BE CORRECTED.**\
**12. Our Limitation of Liability** **12.1 Limitation of Liability: IN NO EVENT SHALL COREWEAVE, AND COREWEAVE’S LICENSORS OR SUPPLIERS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER.**\ \ **12.2 COREWEAVE AFFILIATES’ AGGREGATE LIABILITY UNDER OR IN CONNECTION WITH THIS AGREEMENT SHALL BE LIMITED TO US $100 OR THE AGGREGATE AMOUNT PAID BY YOU FOR ACCESS TO THE WEBSITE OR SOFTWARE DURING THE THREE-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY, WHICHEVER IS GREATER.**\ \ **12.3 THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION.**\
**13. Settling Disputes With CoreWeave** **13.1** Any dispute you have with CoreWeave must be resolved by you in a court located in New York County, New York State, unless otherwise agreed in writing. You agree to the personal jurisdiction of the federal and state courts located in New York County, New York.\ \ **13.2 Disclaimer:** You and CoreWeave each disclaim the U.N. Convention on Contracts for the International Sale of Goods. We both agree it does not apply to these Terms.\
**14. Termination** **14.1** You can stop using any or all of the CoreWeave Tools at any time.\ \ **14.2** We may add, modify, or remove features or functionalities, and we may suspend or stop a feature. We may also stop providing access to you, or add or create new limits to the CoreWeave Tools at any time.\ \ **14.3** Any credits purchased prior to termination are not refundable. Additionally, unused credits expire after one year from the date of purchase.\ \ **14.4** If a CoreWeave Tool is terminated or discontinued, then we will make reasonable effort to notify you and provide an opportunity to retrieve your content. If a CoreWeave administrator terminates your access, then you may no longer be able to access content that you or other members have posted. You may, however, still access your content stored on your personal account.\
**15. Notices** **15.1 Notice to CoreWeave:** You must send any notices to: CoreWeave, Inc., 12 Commerce St, Springfield, NJ 07081\ \ **15.2 Notice to You:** CoreWeave will give notices to you either via email or postings on or within the Website.\
**16. About these Terms** **16.1 Export Control:** You acknowledge that the CoreWeave Tools, and your use and handling of the CoreWeave Tools, are subject to U.S. and international laws, restrictions, and regulations that may govern the import, export, and use of the CoreWeave Tools. You agree to comply with all such laws, restrictions, and regulations.\ \ **16.2 English Version:** The English version of these Terms will be the version used when interpreting or construing these Terms.\ \ **16.3 Severability:** If a court finds any section of the Terms invalid or unenforceable, the rest of the Terms still apply.\ \ **17.4 No Waiver:** If we don’t enforce (or we delay enforcement) of the Terms against you, we haven’t waived our enforcement rights.\ \ **17.5 Assignment or Transfer:** You cannot assign or transfer your rights or obligations under these Terms to someone else without CoreWeave’s written permission. We can transfer our rights and obligations to you (if we are acquired by or merge with another company or otherwise) without your permission. # General Policies General Policies of the Concierge Render Service #### **Data retention policy** Concierge Render stores assets and render outputs for 180 days for active users with a minimum account balance of $50. Accounts with lower balances will have assets and outputs cleared 30 days after render completion.